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The Texas Grievance Form is a formal document used to file a complaint against an attorney licensed in Texas. This form serves as a crucial step for individuals seeking to address concerns about legal representation, including issues related to communication, case progress, or obtaining documents from a former attorney. Before proceeding with a grievance, individuals are encouraged to explore alternative resolutions through the Client-Attorney Assistance Program (CAAP), which can often resolve disputes more efficiently.

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The Texas Grievance Form is an essential tool for individuals who have concerns about the conduct of an attorney. This form is designed for those who may feel that their attorney has not acted in their best interests, whether due to poor communication, lack of progress on a case, or difficulties in obtaining necessary documents after terminating the attorney's services. Before proceeding with the grievance process, it is advisable to consider reaching out to the Client-Attorney Assistance Program (CAAP), which can often resolve issues more quickly and without the need for a formal grievance. The form requires detailed personal information, including your contact details and specifics about the attorney in question. It is important to name the attorney specifically, as grievances cannot be filed against law firms. The form also asks for details about the nature of the grievance, including any potential impairments the attorney may have. Completing the form accurately is crucial, as it will be reviewed by the Office of the Chief Disciplinary Counsel at the State Bar of Texas. Remember to provide all relevant information and attach any supporting documents, as this will strengthen your case. Filing can be done online, making the process more accessible for those in need of assistance.

Texas Grievance Preview

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OFFICE OF THE CHIEF DISCIPLINARY COUNSEL
STATE BAR OF TEXAS
GRIEVANCE FORM
THREE WAYS TO FILE:
1. ONLINE FILING AVAILABLE AT http://sbotservices.texasbar.com.
2. FAX FILING AVAILABLE AT (512) 427-4315
3. MAIL FILING TO P.O. BOX 13287, AUSTIN, TX 78711
I. GENERAL INFORMATION
Before you fill out this paperwork, there may be a faster way to resolve the issue you
are currently having with an attorney.
If you are considering filing a grievance against a Texas attorney for any of the following
reasons:
~ You are concerned about the progress of your case.
~ Communication with your attorney is difficult.
~ Your case is over, or you have fired your attorney, and you need documents from
your file or your former attorney.
You may want to consider contacting the Client-Attorney Assistance Program
(CAAP) at 1-800-932-1900.
CAAP was established by the State Bar of Texas to help people resolve these kinds of
issues with attorneys quickly, without the filing of a formal grievance.
CAAP can resolve many problems without a grievance being filed by providing
information, by suggesting various self-help options for dealing with the situation, or by
contacting the attorney either by telephone or letter.
I have ☐ I have not ☐ contacted the Client-Attorney Assistance Program.
If you prefer, you have the option to file your grievance online at
http://sbotservices.texasbar.com.
In order to comply with mandatory deadlines, any additional
information/documentation that you would like to include as part of your grievance
submission must be received in this office by mail or fax within (10) days after
submission of your grievance. Please limit your additional information to 25 pages.
Information, including audio, video or image files, submitted on a USB thumb drive
or flash drive must not exceed 25MB. Information received after the 10-day deadline
will be returned and not considered, as well as information submitted on CDs, DVDs,
cassette tapes or other unsupported media. Thank you for your cooperation in this
matter.
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NOTE: All questions on the grievance form must be answered completely. If a
question doesn’t apply to your situation, you must state “not applicable” or “N/A.” If you
don’t know the answer to a question, state that you don’t know. Do not leave any section
blank. Grievance forms that are not complete with required information will be
automatically rejected and returned.
II. INFORMATION ABOUT YOU -- PLEASE KEEP CURRENT
1. TDCJ/SID # Name:
Immigration #
Address:
City: State: Zip Code:
2. Employer:
Employer’s Address:
3. Telephone numbers: Residence: Work:
Cell:
4. Email:
5. Driver’s License # Date of Birth
6. Name, address, and telephone number of person who can always reach you in the event
that the Office of Chief Disciplinary Counsel needs to locate you. *Please note that
confidentiality is not waived and this individual does not have the authority to contact
the Office of Chief Disciplinary Counsel to obtain information about this
grievance.
Name Address
Telephone
7. Do you understand and write in the English language?
If not, what is your primary language?
Who helped you prepare this form?
Will they be available to translate future correspondence during this process?
8. Are you a Judge? Yes ☐ No ☐
If yes, provide Court, County, City, State:
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9. Are you an attorney? Yes ☐ No ☐
If “yes,” are you currently in litigation with the attorney named in this grievance?
Yes ☐ No ☐
III. INFORMATION ABOUT ATTORNEY
Note: Grievances are not accepted against law firms. You must specifically name the
attorney against whom you are complaining. A separate grievance form must be completed
for each attorney against whom you are complaining.
1. Attorney name: Address:
City: State:_ Zip Code:
2. Telephone number: Work Home Other
3. Have you or a member of your family filed a grievance about this attorney previously?
Yes ☐ No ☐ If “yes”, please state its approximate date and outcome.
Have you or a member of your family ever filed an appeal with the Board of Disciplinary
Appeals about this attorney?
Yes ☐ No ☐ If “yes,” please state its approximate date and outcome.
4. Please check one of the following:
☐ This attorney was hired to represent me.
☐ This attorney was appointed to represent me.
☐ This attorney was hired to represent someone else.
If this attorney represents someone else, please check one of the following:
☐ I am a family member or a ward in a guardianship proceeding that is the subject of the
grievance;
☐ I am a family member of a decedent in a probate matter that is the subject of the grievance;
☐ I am a trustee of a trust or an executor of an estate if the matter that is the subject of the
grievance relates to the trust or estate;
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☐ I am the judge, prosecuting attorney, defense attorney, court staff member, or juror in the
legal matter that is the subject of the grievance;
☐ I am a trustee in a bankruptcy that is the subject of the grievance;
☐ I have an interest in, or connection with, the attorney or the legal matter or the facts alleged
in the grievance based on the following facts:
If you hired the attorney, tell us how you met the attorney. Specifically, please provide
details about how you came to know and hire this attorney.
Please give the date the attorney was hired or appointed.
Please state what the attorney was hired or appointed to do.
5. What was your fee arrangement with the attorney?
How much did you pay the attorney?
If you signed a contract and have a copy, please attach.
If you have copies of checks and/or receipts, please attach.
Do not send originals.
6. Are you currently represented by an attorney? Yes ☐ No ☐
If yes, please provide information about your current attorney
7. Do you claim the attorney has an impairment, such as depression or a substance use
disorder? If yes, please provide specifics (your personal observations of the attorney such
as slurred speech, odor of alcohol, ingestion of alcohol or drugs in your presence etc.,
including the date you observed this, the time of day, and location).
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8. Did the attorney ever make any statements or admissions to you or in your presence that
would indicate the attorney may be experiencing an impairment, such as depression or
a substance use disorder? If so, please provide details.
IV. INFORMATION ABOUT YOUR GRIEVANCE
1. Where did the activity you are complaining about occur?
County: City:
2. If your grievance is about a lawsuit, answer the following, if known:
a. Name of court
b. Title of the suit
c. Case number and date suit was filed
d. If you are not a party to this suit, what is your connection with it? Explain briefly.
If you have copies of court documents, please attach.
3. Explain in detail why you think this attorney has done something improper or has failed to
do something which should have been done. Attach additional sheets of paper if necessary.
Supporting documents, such as copies of a retainer agreement, proof of payment,
correspondence between you and your attorney, the case name and number if
a specific case is involved, and copies of papers filed in connection with the case may
be useful to our investigation. Do not send originals, as they will not be returned.
Additionally, please do not use staples, post-it notes, or binding. Please limit your
supporting documentation to 25 pages. Information, including audio, video or image
files, submitted on a USB thumb drive or flash drive must not exceed 25MB.
Information received after the 10-day deadline will be returned and not considered,
as well as information submitted on CDs, DVDs, cassette tapes or other unsupported
media.
Include the names, addresses, and telephone number of all persons who
know something about the facts supporting your grievance.
Please be advised that a copy of your grievance will be forwarded to the attorney
named in your grievance. To protect your privacy and the privacy of others, please
redact personal identifying information from any document you provide in support
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of your grievance and avoid submitting medical records or protected health
information belonging to third-parties or another individual. Please be advised that
if your grievance contains unredacted third party personal identifying information
or another individual’s protected health information, your grievance will be returned
to you and not considered. Irrespective, please be advised that by executing the
Acknowledgement, Affirmation, and Waiver below you authorize the CDC to disclose
your personal identifying information and/or your protected health information as
necessary to carry out the function and duties of the CDC office.
V. HOW DID YOU LEARN ABOUT THE STATE BAR OF TEXAS’ ATTORNEY
GRIEVANCE PROCESS?
☐ Yellow Pages ☐ CAAP
☐ Internet ☐ Attorney
☐ Other ☐ Website
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VI. ACKNOWLEDGMENT, AFFIRMATION, AND WAIVER
I hereby expressly waive any attorney-client privilege as to the attorney, the subject of this
Grievance, and authorize such attorney to reveal any information regarding the
professional relationship to the Office of Chief Disciplinary Counsel of the State Bar of
Texas.
I understand that it may be necessary to act promptly to preserve any legal rights I may
have, and that commencement of a civil action may be required to preserve those rights. I
acknowledge that the Chief Disciplinary Counsel is not authorized to give me legal advice
and does not represent me in the grievance process. It is my responsibility to seek and
obtain outside legal advice with respect to this matter.
I understand that any information I provide to the State Bar of Texas may be used to assist
in the investigation of this matter. It may be disclosed to the attorney and will remain
confidential unless and until the matter is resolved through public discipline or the attorney
elects to proceed to litigation in district court. In the event this case should proceed to
litigation, I understand that the Chief Disciplinary Counsel does not represent me in such
litigation; that I may be asked to testify as a witness at trial; and that I am not otherwise a
party to the litigation.
Additionally, I understand that the Office of Chief Disciplinary Counsel may exercise its
discretion and refer this Grievance to the Client-Attorney Assistance Program (CAAP) of
the State Bar of Texas for assistance in resolving this Grievance. In that regard, I hereby
acknowledge my understanding that such discretionary referral does not constitute the
commencement of a civil action and that the State Bar of Texas will not commence any
civil action on my behalf.
I understand that the Office of Chief Disciplinary Counsel is required to maintain the
confidentiality of the processing of Grievances and Complaints that are not resolved with
public discipline.
I hereby swear and affirm that I am the person named in Section II, Question 1 of this form
(the Complainant) and that the information provided in this Grievance is true and correct
to the best of my knowledge.
Signature: Date:
Printed Name:
To ensure PROMPT ATTENTION, THE GRIEVANCE SHOULD BE MAILED OR FAXED TO:
THE OFFICE OF CHIEF DISCIPLINARY COUNSEL
P.O. Box 13287
Austin, TX 78711
Fax: (512) 427-4315

Document Specs

Fact Name Details
Online Filing Availability The Texas Grievance form can be filed online at http://cdc.texasbar.com, providing a convenient option for individuals seeking to lodge a complaint against an attorney.
Client-Attorney Assistance Program Before filing a grievance, individuals are encouraged to contact the Client-Attorney Assistance Program (CAAP) at 1-800-932-1900 for quicker resolutions to issues with attorneys.
Information Requirements Completing the grievance form requires detailed personal information, including the complainant's contact details and specifics about the attorney in question.
Governing Law The grievance process is governed by the Texas Disciplinary Rules of Professional Conduct, which outline the standards attorneys must adhere to in Texas.
Grievance Submission Limitations Grievances must be filed against individual attorneys, not law firms. Each attorney requires a separate grievance form to be completed.
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